KYC - Terms & Condition - Retail Scan

KYC - Terms and Conditions

Retail Scan Management Services Private Limited

1. CONSENT AND AGREEMENT

By completing the OTP verification process and accepting these terms digitally, the retailer hereby provides explicit consent to Retail Scan Management Services Private Limited (Retail Scan):

1.1. Data Collection and Processing:

The collection, processing, storage, and use of personal and business information including but not limited to:

  • Personal identification details (name, contact information, address)
  • Business registration details and tax identification numbers
  • Bank account information for payment processing
  • GST registration details and invoice data
  • Store location and operational details
  • Transaction and payment history

1.2. Program Participation:

Participation in the brand promotion and marketing program as outlined in these terms and conditions.

1.3. Verification and Monitoring:

Site visits and monitoring activities by authorized representatives of Retail Scan for program compliance verification.

1.4. Communication:

Receipt of program-related communications, payment advice, and notifications through various channels including email, SMS, phone calls, and mobile application.

2. PRIVACY POLICY AND DATA PROTECTION

2.1 Information We Collect

Retail Scan collects and processes the following types of information:

Personal Information:

  • Name, contact details, and identification documents
  • Bank account details for payment processing
  • Digital signatures and photographs for verification

Business Information:

  • Business registration certificates and GST details
  • Store location, size, and operational information
  • Invoice details and transaction records
  • Program compliance and performance data

2.2 How We Use Your Information

Your information is used for the following purposes:

  • Program enrollment and eligibility verification
  • Payment processing and disbursement
  • Compliance monitoring and audit requirements
  • Communication regarding program updates and payments
  • Legal and regulatory compliance
  • Program improvement and analytics

2.3 Data Sharing and Disclosure

We may share your information with:

  • Payment processors and banks for transaction processing
  • Tax authorities and regulatory bodies as required by law
  • Authorized auditors and compliance officers
  • Legal advisors in case of disputes or legal proceedings

2.4 Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

2.5 Data Retention

We retain your information for the duration of the program and for such additional period as required by applicable laws.

2.6 Your Rights

You have the right to:

  • Access your personal information held by us
  • Request correction of inaccurate information
  • Withdraw consent (where legally permissible)
  • Lodge complaints with relevant data protection authorities
  • Request deletion of your data (subject to legal retention requirements)

To exercise these rights, contact us at payout@retail-scan.com or call 98209-29577.

3. TERMS AND CONDITIONS

3.1 Retailer Obligations

The retailer will promote brand awareness & marketing of the said brand in the local territory including the store under its control. Pay-out will be disbursed amongst eligible retailers and eligibility will be decided on the basis of fulfillment of the program by the brand owner.

3.2 Invoice Submission

The retailer has to submit invoice at the end of each quarter (3 months)/month for the above services as per the terms of program.

3.3 GST Compliance

Notwithstanding anything contained in this agreement, the retailer agrees that it is eligible to receive part of the consideration being the Goods and Services Tax (GST) charged in respect of the supply only after the details of such invoices/supply are uploaded by it in the form GSTR-1 (or such other form as may be notified in lieu thereof form time to time), which is subsequently reflected in form GSTR-2A (or such other form as may be notified in lieu thereof form time to time), made available electronically to the Retail Scan and are considered as matched with the corresponding details furnished by the Retail Scan in its returns, in terms of the relevant provisions of the GST laws.

3.4 Indemnification

The retailer agrees to indemnify the Retail Scan and keep it indemnified from and against any or all liabilities*, that may accrue or be demanded by any taxing authority, in respect to or in connection with the execution of scope of work or payments made / due to the retailer, arising under the said agreement or anything done pursuant to the same. Any such compensation towards indemnification of liabilities by the retailer to the Retail Scan will be made within 15 days of the liabilities accruing / demanded raised by tax authorities on the Retail Scan either by way of issuance of demand or show cause notice or order decree.

3.5 Monitoring and Verification

Authorized representative of Retail Scan may visit the store of the retailer to monitor the visibility of the activities undertaken by the retailers.

3.6 Payment Process

Eligible amount will be directly credited into the bank account of the retailers, details of which are given in the form. Retailers are liable to intimate to Retail Scan if there are any changes in their registration status and bank details on below mentioned email id or through the Retailer App.

3.7 Payment Notification

Retailers will receive an intimation of the payment advice from Retail Scan, once the eligible amount is credited to their bank account.

3.8 Grievance Redressal

In case of any complaints/grievance of non-receipt of eligible amount, retailers are free to contact the helpline number 98209-29577 and write to payout@retail-scan.com. The helpline number is open from Monday-Friday between 9 am to 6 pm.

4. AGREEMENT DURATION AND MODIFICATION

4.1 Digital Agreement Validity

This Agreement becomes effective and valid upon successful OTP verification and digital acceptance for a period of 1 (one) year and shall be automatically renewed, unless terminated by either party and/or immediately on breach of any clause of the said agreement.

4.2 Electronic Signature

The OTP verification process constitutes your electronic signature and legally binding acceptance of these terms and conditions. This digital agreement has the same legal validity as a physically signed document.

4.3 Modification Rights

Retail Scan reserves the right to change the terms and conditions, including extending, withdrawing the program without notice or assigning any reasons, at its discretion and without any liability. Any material changes to the privacy policy will be communicated with reasonable notice.

5. DISPUTE RESOLUTION AND JURISDICTION

Any disputes arising out of, or relating to this program shall be subjected to the exclusive jurisdiction of courts at Mumbai, Maharashtra.

6. NON-TRANSFERABILITY

This agreement is solemnly related to the retailer and Retail Scan only and is non-transferable.

7. DEFINITIONS

'Liabilities' in this agreement means, "any kind of taxes / duties, disallowance of input tax credit, loss, damage, legal expenses, demands, claims, costs, interest, penalties including in relation to compliances arising under respective taxing statute in course of execution of scope of work".

'Liabilities accruing / demanded' in this agreement means, "any liabilities proposed to be imposed either during investigation or audit or by way of issuance of show notice, or demanded by way of issuance of order of decree by taxing authority".

8. CONTACT INFORMATION

For any queries related to these terms, privacy policy, or data protection:

  • Email: payout@retail-scan.com
  • Phone: 98209-29577 (Monday-Friday, 9 AM to 6 PM)

By completing OTP verification, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, including the Privacy Policy and consent provisions outlined herein. Your OTP verification serves as your electronic signature and constitutes a legally binding agreement.

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